Everything You Need to Know About Subscriptions

We offer two comprehensive subscription tiers designed to cater to different levels of usage and feature requirements: the Premium plan and the Premium+ plan. The Premium plan is priced at $19.99 per month or offers a more economical annual option at $149.99, providing a significant discount for committing to a yearly subscription. Stepping up, the Premium+ plan is available for $24.99 on a monthly basis, with an annual subscription option at $199.99, again offering substantial savings for yearly billing. Each tier is thoughtfully structured to include an expanded set of features and benefits compared to the preceding level, ensuring that as your needs grow, your subscription can accommodate them effectively. Furthermore, our annual subscription plans come with the added advantage of a notable discount compared to the cumulative cost of monthly billing, making them a cost-effective choice for long-term users.

To provide flexibility in managing your subscription, we offer both convenient monthly and cost-saving annual billing cycles. If you opt for a monthly subscription, you will be charged on the same calendar day each month as your initial signup date. For those who choose an annual subscription, the full yearly fee will be billed once per year, precisely on your original signup anniversary. To ensure uninterrupted access to our services, all subscription plans are set to automatically renew at the end of their respective billing periods unless you explicitly choose to cancel. For your convenience and security, we currently exclusively accept payments through PayPal, a trusted and widely used payment platform.

Absolutely, we understand that your needs may evolve, and you have the flexibility to modify your subscription plan at any time through your personal account dashboard. If you decide to upgrade to a higher-tier plan, the changes will take effect immediately, and you will be charged a prorated amount for the remaining portion of your current billing cycle, ensuring you only pay for the added value you receive. Conversely, if you choose to downgrade to a lower-tier plan, the change will be scheduled to take effect at the end of your current billing period. This ensures that you retain full access to the features you've already paid for until the end of that period, preventing any premature loss of access to paid functionalities.

Yes, we are pleased to offer a risk-free opportunity to experience the benefits of our platform with a 3-day free trial. This trial period allows you to explore the features and functionalities of one of our premium plans without any initial commitment. You can sign up for the free trial directly on our subscription page. Please note the terms and conditions associated with the free trial, including any actions required if you wish to avoid being charged at the end of the trial period.

Our Premium plan is designed to provide you with our core features alongside an increased limit on resource usage, making it ideal for individuals with moderate needs. The Premium+ plan builds upon this foundation by unlocking advanced and more powerful features, completely removing any usage limitations, and including priority support to ensure you receive timely assistance when you need it. For a comprehensive breakdown of the specific features and benefits included in each tier, as well as a detailed comparison to help you make the best choice for your requirements, we encourage you to visit our dedicated subscription page where you can also proceed with purchasing a subscription plan.

You can easily cancel your subscription at any time directly through your PayPal account's Active Subscriptions page. To initiate cancellation, first log in to your PayPal account. Once logged in, navigate to your account Settings. Within the Settings menu, locate the 'Payments' section, and then proceed to 'Automatic Payments'. Here, you will find a list of your active subscriptions. Locate the entry for our service, select it, and then choose the 'Cancel' option. You will be prompted to confirm your cancellation request. Upon confirmation, your subscription will be canceled, and your access to the paid features will remain active until the end of your current billing period. Please note that we currently do not offer refunds for any unused portion of a subscription period once it has been billed.

Our Premium plan allows for 2 user accounts. Premium+ plan include 5 user seats. Additional seats can be purchased for any plan. Each user gets their own login credentials with customizable permission levels that you control.

If you decide to cancel your subscription, your account will be automatically downgraded to our free tier at the end of your current billing period. Any data you have stored with us that exceeds the limitations of the free tier will become temporarily inaccessible. However, we understand the importance of your data and will not immediately delete it. We retain all of your data for a grace period of 30 days following your cancellation. After this initial period, your data will be securely archived for an additional 60 days before it is permanently deleted from our systems. This provides you with a window of time to potentially resubscribe and regain full access to your information.

Our policy is generally not to offer refunds for subscription fees once they have been processed. We encourage all users to take advantage of our free trial period, where available, to fully evaluate our services and ensure they meet your needs before committing to a paid subscription. Additionally, we provide comprehensive information about our features and subscription plans on our website to help you make an informed decision prior to purchase. If you experience any technical issues or have concerns about the service, we urge you to contact our dedicated support team, who will be happy to assist you in resolving any problems you may encounter. While we don't typically issue refunds for dissatisfaction, we are committed to ensuring you have a positive experience with our platform and will do our best to address any legitimate concerns you may have.

We don't store your credit card information directly. All payment processing is handled securely by PayPal on their website and infrastructure. When you make a payment, you are redirected to PayPal's secure environment to complete the transaction. Your sensitive payment details are managed directly by PayPal, ensuring the highest level of security for your financial information, and these details never touch our servers.